PERSONAL PROFILE
In August 2013, Dr.Eng. Silver Mugisha was appointed the Managing Director of National Water and Sewerage Corporation (NWSC), Uganda – a public utility that is 100% owned by the Government of Uganda.
ABOUT
In August 2013, Dr.Eng. Silver Mugisha was appointed the Managing Director of National Water and Sewerage Corporation (NWSC), Uganda – a public utility that is 100% owned by the Government of Uganda.
The long experience at NWSC has helped to gain strong experience and track record in carrying out thefollowing tasks, among others:
Strategic and operational plan development; creation of corporate visions and missions; design of operational manuals and quality systems;
Leadership and Change Management: Top Down and Bottom-up Leadership Approaches;
Bridging Infrastructure Policy and Practice. Presented to UN-Habitat organised Workshop for
East Africa Utility Managers/CEOs, Kampala
Customer satisfaction (mobilisation) = Actual work done + communication
You need focus and discipline to achieve
The best PR is a service to the people
Be positive about life, but remember something will always go wrong
MY WORK
I like working in harmony with people while putting a lot of effort on service delivery. Having an open door policy solves a lot of problems. I have never been in a habit of hurting people
To be a leader you must have a calling, this calling is your mission in life and the mission is not about you
Leadership is an action and not a position.
The Young people need to be at the forefront in designing the "NEXT SOLUTIONS" to water and sanitation challenges